Shipping and Returns:

Returns:
We want you to love your purchase!

If you’re not completely satisfied, we’re here to help.

Start a Return
• Email us at customerservice@midwestgrp.com or call 800-305-3388 with your order number and reason for return.
• We’ll provide instructions and, if applicable, a prepaid return label.
• Please note: All return requests are subject to approval.

Returns
• Most new, unused items may be returned within 30 days of delivery for a full refund.
• Items must be in their original packaging and condition.
• Proof of purchase (receipt or order confirmation) is required.

Non-Returnable Items
• Closeout or final sale items
• Personalized or custom-made products

Refunds
• Once we receive and inspect your return, refunds will be issued to the original payment method within 5–7 business days.
• Shipping fees are only refunded for defective items or shipping errors.

Exchanges (Where Permitted)
• We are unable to accept returns for sizing issues. Product specification grids are provided on each product for your reference.

Shipping:
Orders are shipped ground via our preferred method.
If you require expedited delivery please contact customer support prior to placing your order.